PCP Helpdesk

Bought A Car On Finance? You Could Be Owed Thousands In Compensation


Have you bought a car on finance with PCP or HP between 2010 and 2020?

Did the dealer disclose their commission and how it may affect the interest rate on your loan?

Which of the following lenders did you use to finance your vehicle(s)?

Select all that apply below.

What is your postcode?

Free Check Complete.

We have checked to see if you may be eligible to make a claim based on the information you have provided so far.

Good News.. based upon the details so far it looks like you may have a claim.

Your Details

Date of Birth

Please make sure you give us your previous address or name linked to your car finance in the fields below.

If this does not apply to you click Continue.

Previous Address

Previous Name

In order to be able to submit a claim we just need your signature.

By signing below, you are giving authority to act on your behalf and to attach your signature to these Documents and agree to their Terms of Business.

Use your finger or mouse to draw your signature in the dotted box below.


Your Signature

Get Your Refund

We've got your details

Thank you for completing our claim enquiry form.

Your details have been sent to Get Your Refund a trading style of Stephens Wilmot Limited.

What happens next?

One of the team will review the information you have provided. They will then contact you to finalise your enquiry and ask you to:

  • Complete an online ID check; this is the process of confirming a person is who they claim to be.

Get Your Refund will contact you by email and text throughout the process, so please watch for our updates. Please also remember to check your junk folder when looking out for their emails.

If you have any questions about the process, you can contact us by email at support@getyourrefund.co.uk

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How the Claiming Process Works

You do not have to use a Claims Management Company or Solicitor to pursue a claim. You can always contact the organisation directly and make use of the Financial Ombudsman Scheme if dissatisfied.

If you choose to use a Claims Management Company or Solicitor and your claim is successful you will be charged a success fee from the compensation you receive. Please read our ’No Win No Fee’ section for more information on this.

1. Complete Assessment

Our assessment form takes less than a minute to complete.

2. Claim Review

A claim specialist will review your claim and see how much you might be entitled to

3. No Win, No Fee

Risk free as our claims specialists work on a no win, no fee basis. Claim today!

How is PCP Helpdesk Paid?

PCP Helpdesk is a brand of Lead Insight Ltd who act as an introducer and help to connect you with trusted Service Providers, who are experienced in pursuing financial claims on behalf of consumers. When you submit an enquiry via our websites, your data will be securely transferred to a named Service Provider (as outlined in our Privacy Policy). We get paid by the Service Providers we work with, but the payment we get will never make any difference to the service you receive.

What Charges Apply to ‘No Win No Fee’?

How a CMC or Solicitor gets paid if a ‘No Win No Fee’ case is successful

If your CMC or Solicitor is successful in winning the claim process, you are entitled to receive 100% of the awarded compensation, then, out of that compensation amount received you can pay your CMC OR Solicitor fees and cost as agreed upon. This can differ from company to company so please make sure you check the fee structure. It’s in the best interest of the CMC or Solicitor to fight for the highest amount possible. At PCP Helpdesk our panel of CMC’s and Solicitors will only take a case on and pursue a claim if it meets criteria and has more than 50% chance of winning.

PCP Helpdesk always assign a CMC or Solicitor you can trust for the complete process and they can guide you the best with your claim. At PCP Helpdesk, our CMC's and Solicitors work on a ‘no win, no fee’ basis. In UK we have the best expert CMC's and Solicitors aligned with us that helps the claimant make their informed choice.

Termination Fees

If you cancel your claim after 14 days the CMC or Solicitor reserves the right to charge you a termination fee, please see the CMC’s or Solicitor's terms & conditions for more information.

More information on ‘No Win No Fee’ can be found on our No Win No Fee page.